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Spain
Kudelski Security
2025-12-31
Permanent CDI
Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Reference : 14577
Publication Date : 19-11-2024
Senior Security Operations Manager.
Location : Madrid, Spain
Mission
Your Mission
You will be a key team member of our Managed Security Services Business. Your mission will be to ensure a seamless, global delivery of our flagship services offered by the Cyber Fusion Center. By leading one of the 24x7 delivery team, you will not only be involved in operations but also growing the regional MSS strategy and supporting our expansion.
The Manager leads a team of Tier1 and Tier2 Security Analysts to ensure the first level of delivery for all the Managed Security Services within the defined Service Level Agreements.
This role is the direct escalation path for issues in the CFC that need the immediate attention of senior level engineers or management. He/she is responsible for monitoring and ensuring we meet the Service Level Agreements (SLA) for our customers.
He/she monitors and reports on the performance of the CFC Operations and identify issues affecting service delivery through problem management approach.
Moreover, the MSS Operations Manager has the responsibility to recruit, grow and retain cyber security talents.
In addition to possessing technical knowledge, the MSS Operations Manager interacts extensively with MSS staff, customers, partners, and other Kudelski Security departments using polite professional etiquette.
Responsibilities
Overall Responsibilities:
- Leads a team of Tier1 and Tier2 security analysts (~ 10 people).
- Delivers the innovative Kudelski Security Managed Security Services to clients.
- Manages 24x7 shift rotations and overall planning.
- Creates, manages, and reports on performance metrics for MSS Operations activities (SLAs, KPIs).
- Demonstrates leadership in Customer Service and Response for Operations analysts team.
- Coordinates Customer Support Issues across multiple Cyber Fusion Center teams (Tier1 / Tier2, Tier3, Security Device Engineers, (tuning), Detection engineers and EMEA CFC teams).
- Escalates widespread customer support issues.
- Ensures customer communication is accurate and maintained.
- Plans, tests, and deploys changes on devices we support for our MSS customers.
- Identifies gaps in MSS’s ability to meet SLAs, and reports tolling, documentation or process issues.
- Manages documentation for operational activities (SOP, troubleshooting guides) and ensures they are applicable and up to date.
- Mentors and supports professional growth of your team by maintaining a training plan and on-the job coaching.
The ideal candidate will be a demonstrated professional in operational services delivery. He/she is passionate about cyber security and is definitively customer oriented. He/she will like the “nuts and bolts” of long-term strategy with an emphasis on building and running a world-class MSS. He/she must be a self-driven, autonomous, and highly motivated proven technology professional. Based on his/her solid team lead experience, he/she will ensure the team is performing well and the motivation of the team members is ensured.
Requirements / Profile
Qualifications & Experience
Experience & Skills:
- Minimum 3 years of proven experience in a team lead position.
- Experience in leading successful managed or IT or Security services operations teams
- Ability to plan and execute at strategic and operational levels
- Experience in working with clients & industry technology partners
- Excellent analytical thinking and problem-solving skills.
- Strong oral (phone) and written (email) communication skills
- Customer oriented mindset
- Self-managed and team oriented
- Deadline and detail oriented
- Highly motivated
- ITIL knowledge or certification is an asset
- Work experience in a SOC is an asset
- Work experience in 24/7/365 mode is an asset
Education:
- S. in Computer Science or equivalent degree
Language:
- Fluent in English
- French, German, Spanish is an asset.
Location/Travel:
- This role is in Madrid, Spain. However, some travels to Switzerland might be required.
Join us and be part of a rapidly growing company with locations in Switzerland, France, Spain and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.
If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.
Reference : 14577
Publication Date : 19-11-2024
United Kingdom
Kudelski Security
2025-02-28
Permanent CDI
Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Location: London, United Kingdom
Mission
Position Overview
The Solutions Marketing Manager is a key interface position between our product management, service delivery, marketing and Go-To-Market functions worldwide. This role is responsible for developing products & solutions positioning and messaging that differentiates Kudelski Security in the cybersecurity market.
This position also contributes to the strategic assessment of new products, solutions & innovation by prioritizing and translating market & customer needs into differentiated value propositions They also work closely with Product Management, Service Delivery, Go-To-Market, Digital Marketing, Field Marketing & Marketing Communications teams to develop and deliver high-impact market positioning and launch products and solutions in our defined markets.
The successful candidate will have a major role in contributing to portfolio investment decisions to support the profitable growth of Kudelski Security.
Candidate Privacy Notice
Data protection legislation regulates the way in which your personal information (disclosed to us in the course of applying to us for employment), both in paper and electronic form is used and held. We are registered with the Information Commissioner’s Office and fully comply with the requirements placed on us as both a data controller and a data processor. Please see the https://careers.nagra.com for further information.
Responsibilities
Who Are You?
- Marketing enthusiast with 5 years of experience as part of a national product marketing or product management team – ready to move to the Global level.
- Experience in product/solutions marketing in the cybersecurity industry.
- Have a passion for creating game-changing marketing strategies around technology solutions and services.
- Experience in product management is a plus
What you will be doing?
- Act as a key point of contact for Solutions Marketing within EMEA.
- Lead strategic assessment of new product/solution/innovation including competitive positioning.
- Collaborate with Product Management, Service Delivery, Go-To-Market teams to bring new & differentiated services & solutions to market.
- Conduct appropriate levels of market research and competitive analysis, which may include sales insight, surveys and interviews with customers and prospects to gather customer pain points, total addressable market, market dynamics, pricing & channel strategies, top competitors.
- Develop solution positioning and messaging that differentiates Kudelski Security in target markets.
- Lead Marketing programs for new product/solution/innovation to ensure successful commercial launch for the right audiences and most suitable tactics.
- Report impact of these programs with key business metrics and recommendations.
- Work closely with line of business owners, practice leads, go-to-market, product management and Marketing & Communications teams for the development of sales tool kit and marketing collaterals for new product/solution/innovation.
- Educate jointly with sales enablement leaders & evangelists on a regular basis internal, external customers and industry analysts on the business value of our solutions and changes.
Requirements / Profile
What you will have
- BA/BS in business, marketing or technology/computer science with proven experience in IT and technology markets
- Minimum 5 years of experience in product management or product marketing in cybersecurity business within an international, multi-cultural business environment.
Excellent marketing execution and business analysis skills with strong capabilities in effectively positioning and promoting products & solutions. - Experience in knowledge transfer or training/coaching various levels of cross-functional organizations.
- Customer direct exposure, experience in engaging and managing various levels of organization.
- Previous experience with technology related industry.
- Business acumen with strong organizational & analytical skills.
- Excellent verbal communication
Excellent writing skills - Proven ability to influence cross-functional teams without formal authority
- Ability to translate complex concepts and technologies into business-oriented value propositions.
- Result and delivery oriented, according to time constraints.
- Dynamic, autonomous and capable of taking initiatives and decisions in a fast-evolving environment.
- Ability to work with a dispersed, cross cultural team
- Perfect English command is essential. French or German a plus.
Reference: 14691
Publication Date: 11-12-2024
United States
Kudelski Security
2025-03-31
Permanent CDI
Regional Sales Manager
Kudelski Security
Ideal Locations: CA, AZ, PA, OH, NY
Position Summary
At Kudelski Security, we’re on a mission to help our clients make their businesses more secure. We are one of the fastest growing companies in a truly essential industry.
At Kudelski Security, you’ll be inspired by a team of the brightest business and technical minds in cybersecurity. In today’s digitally connected world, an organization’s security strategy should enable the business and protect it from an evolving threat landscape. Combined with Kudelski Security’s services and technology partners, our dedicated experts work across all security layers to detect faster, respond smarter, and predict and prevent more threats altogether. Our team’s holistic approach to security empowers organizations with the confidence to grow and innovate, knowing they are prepared to outwit adversaries.
The regional sales manager is a results-oriented sales professional with demonstrated success in business development and the expansion of existing accounts to help enterprise organizations in an assigned region, solve modern Cybersecurity challenges. We are looking for a regional sales manager that is able to speak to Cybersecurity, Risk, and IT leaders and their teams, to help them address their Cybersecurity strategy by combining the extensive capabilities of Kudelski’s deep pool of multi-practice professional services resources with the best-in-class solutions offered by our vast portfolio of security technology vendor partners.
Responsibilities
- Own and coordinate all aspects of the sales cycle within your assigned accounts. Lead a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts
- Build and execute a sales strategy which guides an intelligent pursuit of the top accounts in your assigned sales territory.
- Leverage your business acumen and ability to correlate business goals with cyber security risk in support of developing appropriate security technology and services solutions for your clients
- Understand how your clients’ cybersecurity strategy and concerns correlate to Kudelski services and solutions that mitigate these risks
- Effectively communicate Kudelski’s value proposition as it relates to cybersecurity services and capabilities and technology expertise.
- Build strong, collaborative, and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
Your key qualities and skills
- 5+ years’ direct sales experience in cybersecurity solutions, network security, information security or managed services, building, selling, and negotiating integrated services, technology, and financing solutions to Fortune 1000 and Emerging Growth corporate clients.
- Established ability to research, initiate, and cultivate business relationships with key executives, contacts, and sponsors within assigned accounts/territory.
- Proven ability to build and execute regional and account prospecting and expansion plans.
- Self-starter with the proven ability to work independently, as well as in collaboration with the various Security Practice leaders, Managed Security Service leaders, Solutions Architects, Sales Operations specialists and other Security Advisors.
- Able to manage the sales process with tight control over each stage.
- Comfortable and effective working predominantly within a remote, shared services model and pooled-resource environment.
Why you’ll love it here
If you are seeking a culture that supports growth, fosters success, and moves the industry forward, then Kudelski is where you need to be! Our rich and successful history with our clients is based on innovation and trust, serving clients of varying sizes and industries, including commercial, government and education. Kudelski Security has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. We have the proven expertise to plan, build, and run successful security programs across Data & Cloud, AppSec, DevOps, SRC, Microsoft 365, Data Privacy, IoT / OT security, and managed security services. Kudelski remains committed to advocating Diversity, Equality, and Inclusion within our organization and throughout the industry.
With Kudelski, you can expect
- Immersion in an incredible culture and the vibe of a fast moving and growing organization full of opportunity.
- Opportunity to work with innovative, talented peers.
- Creative problem-solving and the ability to tackle unique, complex projects.
- Competitive compensation with a benefits package that protects you and your loved ones and allows you to pursue career growth with tuition reimbursement.
- Generous time off for rest, relaxation, and hobbies.
- Colleagues from across the globe who are interested in helping clients protect their companies so they can focus on fulfilling their mission.
Kudelski Security is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
United States
Kudelski Security
2025-03-31
Permanent CDI
Global Solutions Marketing Manager
Location: Phoenix
Position Summary
The Solutions Marketing Manager is a key interface position between our product management, service delivery, marketing and Go-To-Market functions worldwide. This role is responsible for developing products & solutions positioning and messaging that differentiates Kudelski Security in the cybersecurity market.
This position also contributes to the strategic assessment of new products, solutions & innovation by prioritizing and translating market & customer needs into differentiated value propositions They also work closely with Product Management, Service Delivery, Go-To-Market, Digital Marketing, Field Marketing & Marketing Communications teams to develop and deliver high-impact market positioning and launch products and solutions in our defined markets. This person will report to the Senior Director of Global Solutions Marketing.
The successful candidate will have a major role in contributing to portfolio investment decisions to support the profitable growth of Kudelski Security.
Responsibilities
- Act as a key point of contact for Solutions Marketing within the US.
- Lead strategic assessment of new product/solution/innovation including competitive positioning.
- Collaborate with Product Management, Service Delivery, Go-To-Market teams to bring new & differentiated services & solutions to market.
- Conduct appropriate levels of market research and competitive analysis, which may include sales insight, surveys and interviews with customers and prospects to gather customer pain points, total addressable market, market dynamics, pricing & channel strategies, top competitors.
- Develop solution positioning and messaging that differentiates Kudelski Security in target markets.
- Lead Marketing programs for new product/solution/innovation to ensure successful commercial launch for the right audiences and most suitable tactics.
- Report impact of these programs with key business metrics and recommendations.
- Work closely with line of business owners, practice leads, go-to-market, product management and Marketing & Communications teams for the development of sales tool kit and marketing collaterals for new product/solution/innovation.
- Educate jointly with sales enablement leaders & evangelists on a regular basis internal, external customers and industry analysts on the business value of our solutions and changes.
Your Key Qualities and Skills
- Marketing enthusiast with 5 years of experience as part of a national marketing team – ready to move to the Global level.
- Experience in product/solutions marketing.
- Have a passion for creating game-changing marketing strategies around technology solutions and services.
- Experience in product management is a plus
- BA/BS in business, marketing or technology/computer science with proven experience in IT and technology markets
- Minimum 5 years of experience in product management or product marketing in IT/high tech business within an international, multi-cultural business environment.
- Excellent marketing execution and business analysis skills with strong capabilities in effectively positioning and promoting products & solutions.
- Experience in knowledge transfer or training/coaching various levels of cross-functional organizations.
- Customer direct exposure, experience in engaging and managing various levels of organization.
- Previous experience with technology related industry.
- Business acumen with strong organizational & analytical skills.
- Excellent verbal communication
- Excellent writing skills
- Proven ability to influence cross-functional teams without formal authority
- Ability to translate complex concepts and technologies into business-oriented value propositions.
- Result and delivery oriented, according to time constraints.
- Dynamic, autonomous and capable of taking initiatives and decisions in a fast-evolving environment.
- Ability to work with a dispersed, cross-cultural team
Languages:
- Perfect English command is essential. French or German a plus.
Travel:
- 10% domestic + 1-2 weeks in Switzerland per year
You don’t have to match all the listed qualities and skills exactly to be considered for this role. In fact, we expect you to master some of these on the job. So please apply!
Why you’ll love it here
If you are seeking a culture that supports growth, fosters success, and moves the industry forward, then Kudelski is where you need to be! Our rich and successful history with our clients is based on innovation and trust, serving clients of varying sizes and industries, including commercial, government and education. Kudelski remains committed to advocating Diversity, Equity, and Inclusion within our organization and throughout the industry.
With Kudelski, you can expect
- Immersion in an incredible culture and the vibe of a fast moving and growing organization full of opportunity.
- Opportunity to work with innovative, talented peers.
- Creative problem-solving and the ability to tackle unique, complex projects.
- Competitive compensation with a benefits package that protects you and your loved ones and allows you to pursue career growth with tuition reimbursement.
- Generous time off for rest, relaxation, and hobbies.
- Colleagues from across the globe who are interested in helping clients protect their companies so they can focus on fulfilling their mission.
Kudelski Security is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
United States
Kudelski Security
2025-06-03
Permanent CDI
Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Location: Phoenix, United States
Mission
Position Summary
We are seeking a dynamic, results-driven leader to serve as both the Regional Lead for US MDR and the Deputy to the Global Head of Managed Detection & Response (MDR) and. This hybrid role will involve overseeing MDR service delivery and operational excellence in the United States, handling client escalations, acting as a key interface with the Go-to-Market team, and delivering training to sales and pre-sales teams to enhance knowledge and positioning of our MDR services. The successful candidate will also be the go-to person for the US MDR leadership team for managing complex operational challenges, ensuring client satisfaction, and maintaining alignment with global MDR standards and objectives
Responsibilities
Key Responsibilities
US MDR Regional Lead Responsibilities
- Client Escalation Management:
Serve as the primary point of escalation for US-based clients, managing high-priority incidents, addressing client concerns, and ensuring timely and effective resolution. Communicate outcomes and next steps with key stakeholders and follow through on improvement actions.
- Sales & Pre-Sales Training:
Design and deliver training programs to equip the Go-to-Market teams (Sales & Pre-Sales) with in-depth knowledge of MDR services, ensuring they understand the benefits, competitive advantages, and key differentiators of our offerings. Act as a technical resource and advisor during pre-sales engagements as needed.
- Client Communication and Relationship Building:
Contribute to maintaining strong relationships with clients in collaboration with Engagement Managers and GTM teams, fostering trust and transparency.
Global Deputy Responsibilities
- Support Global Strategy Execution:
Act as the Deputy to the Global Head of MDR, assisting in the execution of the global MDR strategy, operational initiatives, and ensuring regional alignment with global objectives. - Cross-Regional Collaboration:
Foster collaboration between US MDR teams and other KS regional teams (GTM, Advisory, Product & Engineering) to share insights, best practices, and ensure a unified approach to MDR service delivery.
Requirements / Profile
Qualifications
- Education:
Bachelor’s degree in Cybersecurity, Information Technology, or a related field; advanced degree preferred. Industry certifications (e.g., CISSP, CISM, GIAC) are highly desirable.
- Experience:
At least 10 years of experience in cybersecurity or MDR/MSS operations, with a minimum of 5 years in a senior management or leadership role.
Demonstrated experience managing client relationships and handling escalations in a high-stakes environment.
Experience in a Managed Security Services Provider (MSSP) environment is strongly preferred.
- Technical Skills:
In-depth understanding of MDR services, incident response protocols, and threat intelligence practices.
Proficiency with SIEM, EDR, and other cybersecurity tools commonly used in MDR (e.g., Splunk, CrowdStrike, SentinelOne).
Knowledge of regulatory standards (e.g., GDPR, CCPA) and cybersecurity frameworks such as MITRE ATT&CK, NIST, or ISO 27001.
- Leadership and Interpersonal Skills:
Strong leadership skills with the ability to inspire and motivate a high-performing team.
Excellent communication and interpersonal skills, with the ability to effectively interface with clients, cross-functional teams, and senior management.
Proven ability to handle escalations diplomatically and resolve conflicts effectively.
Reference: 15182
Publication Date: 11-12-2024
Switzerland
Kudelski Security
2025-05-31
Permanent CDI
Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Location: Cheseaux s/Lausanne
Mission
Your Mission
We are looking for a Field Marketing Specialist who enjoys working in a high-paced environment to help us run regional marketing activities and continue to buildout our brand awareness in the DACH region: Germany, Austria and Switzerland.
Your mission will be to plan and execute marketing programs, campaigns, and events in the region. You will play a significant part in driving lead generation activities and pipeline for the region to support sales revenue and booking targets. You will be a key member of the EMEA marketing organization.
Working with the EMEA Regional Marketing Team you will be responsible for planning, coordinating, and executing marketing programs in the DACH region to promote Kudelski Security solutions, services and partner technology offerings. You will work closely with the regional sales & go-to-market teams to ensure programs successfully meet the desired goals. Critical success factors for the role include working with sales, technology partners and other departments to define plans, set goals and objectives as well as measuring program ROI and KPIs.
If you:
- Are passionate about marketing.
- Thrive in a fast-paced environment where effort and skill are recognized and rewarded.
- Take pride in being fast, efficient, and building relationships with internal and external stakeholders.
- Are autonomous and find challenge in continuous change and improvement.
- Had and want exposure to all areas of cybersecurity: IT, IoT, OT and Cloud.
- Are always committed to delivering quality work and at ease working with tight deadlines.
- Are excited to play a key role in generating positive results for the business.
This position could be for you.
Responsibilities
Your Responsibilities will be to:
- Plan, manage and execute Kudelski Security regional marketing programs: multi-touch marketing campaigns (emails, dedicated landing pages, digital advertising, direct mailing, social media), physical and virtual events & sponsorships activities in the region, such as industry symposiums, thought leadership events, executive summits, trade shows and conferences, sales meetings, roundtables, customer events and webinars.
- Work cross functionally with regional sales team on marketing programs while ensuring each program is successful and aligns to our brand.
- Manage regional marketing online & offline lead generation campaigns.
- Develop and implement regional digital marketing initiatives including ad campaigns, website co-marketing, social media and joint webcasts (from preparation to execution including content creation & design).
- Adapt and localize global digital marketing activities and social media messaging to the region.
- Develop strong relationships with the assigned key technology partners in the region, acting as the primary strategic marketing liaison to developing marketing strategies, lead generation activities, and innovative program ideas. Regularly review technology partner opportunity pipeline.
- Deliver regular, detailed reporting of marketing campaigns with emphasis in ROI and improvement analysis-
- Maintain and recommend updates on Kudelski Security corporate collaterals to nurture lead generation campaigns in the region.
- Manage special projects assigned by the management.
This role involves
- Working with sales team to track leads and opportunities and report on progress associated with campaigns and events in their respective territories.
- Collaborating with sales and marketing to manage and maintain marketing program calendar to support pipeline targets.
- Interacting with the global marketing team to create, update and localize marketing collaterals and campaigns (brochure, datasheets, publications, website and digital campaigns)
- Building and maintaining close working relationships with services leaders & sales team members to get them onboard on regional marketing programs.
- Building and maintaining close and strong marketing relationships with key technology partners in the region.
- Marketing content writing in German.
Your aim is to play an active role in helping Kudelski Security strengthen its brand awareness in the region and drive lead generation activities and sales pipeline.
Requirements / Profile
You are
- Dynamic, with strong interpersonal and communication skills.
- Autonomous and transparent.
- At ease with elaborating, planning, and executing multi-touch marketing campaigns.
- A team player to drive successful cross-functional marketing activities in sync with different teams and with internal and external stakeholders.
- Able to handle and prioritize parallel tasks with multiple interfaces.
- Willing to travel to events and tradeshows
- Native in German and fluent in English.
You have
- Minimum 2 to 4 years of experience in B2B marketing, field marketing, campaign management, communications or event management
- A Bachelor or a master’s degree in Marketing and Communications or equivalent.
- Proven success in developing and executing regionals marketing plans that address various buying cycle stages and personas.
- Experience across different marketing disciplines and demand generation tactics: multi-touch marketing campaigns, events (virtual & physical), digital campaigns, lead generation campaigns, social media, digital advertising.
- Strong project, marketing organization and event management skills.
- Proficiency with Microsoft tools (Word, Excel, PowerPoint).
- Working experience with CRM and Marketing Automation tools (Hubspot).
- Working knowledge of google ads, LinkedIn ads.
- Working knowledge of Adobe Creative Suite (Photoshop, Adobe Acrobat In-Design) and/or Canva.
- The ability to work effectively on own initiative and within a virtual team environment.
These would be a plus:
- Any other languages are an asset.
Join us and be part of a rapidly growing company with locations in Switzerland, France, Germany, Spain and in the UK and the United States and who leverages their unique history of innovation and engineering with a pragmatic view of client security, to adopt a different approach to cybersecurity and help change the security paradigm. When you join us, you'll be part of an industry leader that has a tremendous impact on how our clients approach Cybersecurity strategy.
If you love the challenge as much as the rewards and are ready to take your career to the next level, apply today.
Reference: 15230
Publication Date: 15-01-2025