Managed Detection & Response

Managed Detection and Response is an approach to security that leverages security experts, innovative tools, and global methodologies and intelligence to provide the highest-level of monitoring, alerting, and response, as well as onboarding and incident response, to clients. MDR (Managed Detection and Response) categorically focuses on delivering not only rapid identification and response, but also proactive threat prevention and insight into the advanced field of security threats. Through the level of business and threat intelligence, MDR services can provide a faster onboarding than the traditional MSS approaches and deliver a higher level of integrated Incident Response to clients.

Kudelski Security has built our MDR services on ensuring high-touch, 24/7 support based on a client’s business and risk profile. Validated security incidents are escalated rapidly using our proven Use Case Framework. Our Cyber Fusion Center analysts use contextualized data and threat intelligence to provide a comprehensive story to our clients. Rather than escalating a threat on a one-for-one basis, our approach is to leverage the fusion model of bringing together personalized, unified MDR services with rich contextualization to help our client understand why a threat is important to them and to guide them through the process with actionable advice and active response techniques.

The Kudelski Security approach to Managed Detection and Response focuses on several key outcomes:

• High-touch, personalized support from our 24/7 CFC analysts informs and empowers client security teams
• Threats identified and validated in minutes, thanks to our methodology that fuses information about attacker objectives, techniques, and infrastructure with business context delivered by expert analysts
• Speed of detection translates directly to containment of threats that may disrupt business
• Flexible, predictable MDR services help predict and reduce costs by optimizing budgets
• Full transparency for our clients through our award-winning Client Portal
• Deliver continuous improvements and risk reduction that elevate security posture over time

FusionDetect™ is Kudelski Security’s cloud-native, security analytics and response platform built to support our Managed Detection and Response services. Driving more effective threat detection, prevention, and response, FusionDetect™ leverages our Use Case Framework and the MITRE ATT&CK® Framework to create tailored use case scenarios and detection rules. Kudelski Security is committed to identifying what threats matter and what the best course of remediation is for each unique client.

When Kudelski Security becomes aware of an alert in a client environment, our security experts immediately spring into action. The alert is first reviewed and verified. Verified security incidents are communicated to clients via the Client Portal and by a predefined response plan. Based on the severity of the incident, client Points-of-Contact may receive an additional email, text message, or phone call. The Cyber Fusion Center team is staffed 24/7 and can be reached through the Client Portal or by a toll-free hotline.

Kudelski Security supports several industry-leading technologies in our MDR Services. Whether your organization already has a technology in-house or is looking for the right tool, we can help identify a security plan that best meets your organization’s needs.

That said, Kudelski Security’s MDR services are powered by a proprietary internal stack for IT infrastructure and Cloud, allowing the streamlining of technology and processes for clients. At Kudelski Security, we believe that methodologies are more important than a specific technology and are committed to ensuring that your organization is protected no matter what. Our highly-tailored approach is designed to the unique challenges and complexities that each organization has, and we believe that solutions should fit those needs. We provide MDR services through an outcome-driven approach; technologies come second to ensuring your security needs are met.